YourClinicDesk answers patient questions and books the appointment on the spot, on the website you already have and in the calendar you already use. No new practice software to learn, no data migration, live in about a week.
The clinics that run their front desk on AI
A new patient with a sore knee finds your site at 9pm. A regular wants to move Thursday’s session. A GP referral calls while you’re mid-treatment with someone else. None of it waits for business hours, and none of it should have to.
Tuesday evening8:24pm to 11:47pm
Start with the chat and the booking. Add the rest when you want it.
Patients want to know whether you treat sports injuries, whether they need a referral, and what to bring to a first session. It answers all of that and books the appointment inside the chat.
Shows real availability and lets patients book an initial assessment or a follow-up in about thirty seconds. No new practice management system to adopt, no records to migrate. If your clinic runs on Google Calendar, it connects directly and books against your real availability from day one.
Sports injury & rehab physiotherapy. Book online 24/7, no phone call needed.
Most people looking for a physio pick from the first three results they see. We work on getting your clinic into them.
If your site looks like it was built in 2014, patients notice before they ever read about your treatments. We build one that matches the standard of your care.
It reads the clinic inbox and replies the way a good receptionist would, handling rebookings, reschedules and questions about a first session. Nothing sits there for three days.
Picks up when the desk is busy or closed. Books, reschedules, and answers the same five questions your reception team answers all day, every day.
Chat, email and phone all land in the same place, and they finish on your calendar instead of in a voicemail box nobody checks.
“Do you have anything this week for a sore knee?”
One call is all we need from you. We build it, you approve it, it starts booking patients.
Services, hours, pricing, and how you like patients to book. Twenty minutes on a call, and there is nothing to prepare beforehand.
Your time: 20 minutesWe load in your details, connect the calendar you already use, and teach it how your clinic talks. Then we hand it over for you to read through.
Your time: noneWe put it on your site, or send the snippet to whoever looks after it. From that afternoon, patient questions get answers and bookings land in your diary.
Your time: one approvalTwenty minutes, nothing to prepare, and no obligation at the end of it.
It plugs into your calendar, answers from your clinic’s own details, and talks like your front desk, because that is the only thing it has been taught.
Serious language models, real-time voice, and proven messaging rails, all wired into the Google Calendar sitting on your desk right now.
Hours, services, pricing, even where to park. Every answer comes out of your clinic’s own record.
You have to be strict about this. So are we.
Your clinic’s words, not a sales script.
Physio, chiro, dental and sports medicine, across two countries.
Averaged across physio clinics in their first 90 days, counting every channel the desk picks up.
Four clinics running YourClinicDesk, in their own words.
People used to message us at 9pm, get nothing back, and book with someone else. Now they’re in the diary before I’m even awake.
I kept putting this off because I thought it meant a new website. It didn’t. They set the whole thing up and we were live that week.
My receptionist didn’t lose her job. She lost the part of it she hated. She’s back on the floor with patients.
I sat down and did the maths myself, because I didn’t believe the pitch. It covered its own cost inside the first month.
The nine questions that come up on almost every first call.
Yes. Nothing gets rebuilt and you don’t move platforms. We add one small snippet to your site and the chat appears. If your web person handles that sort of thing, we can send it straight to them instead.
About twenty minutes. That’s one call where we ask about your services, hours, pricing and how you like patients to book. We build and train it from there, then send it over for you to look at before it goes anywhere near your patients.
Your hours, your services, your prices, where to park, what happens at a first appointment, and anything else that’s specific to you. It only ever answers from your clinic’s own details, so nothing generic comes out of it.
It can. It connects to the booking calendar you already use, shows the patient what’s genuinely free, takes the booking, and sends the confirmation by text and email. All of that happens inside the chat, at any hour.
It says so. It won’t invent an answer to look clever. It tells the patient it needs to check, then takes their details or passes them to your team, so the question still lands with a human instead of disappearing.
Some will, and that’s fine. What they notice more is that someone replied quickly and actually answered the question. We match the tone to how your clinic talks, so it never reads like a sales script.
No. It works alongside your existing calendar rather than replacing anything you already run. If you’re on Google Calendar today, it connects directly. We’re not a practice management platform, and we don’t ask you to move your records anywhere.
Not yet. Right now YourClinicDesk works with Google Calendar. If your clinic runs on Cliniko, Nookal, or similar and you’d want us to support it, tell us on the demo call. What clinics ask for is what drives the roadmap.
Yes. It asks whether they are a new or returning patient and whether they have a referral, the same way your front desk would, then books accordingly.
Got one we haven’t answered?
Book a demoTwenty minutes on a call, with the trickiest question your patients ask. No preparation, no card, no obligation.
Send it over, or reach us directly. A person reads every message, usually the same one who’d run your demo.
Our own desk answers 24/7. This is it.
